Your
questions
answered
If you can't find the information you're after, feel free to contact us
and we'll be happy to answer your questions.
•
How are natural paints different to
traditional mass-market paint? • Are natural paints more expensive?
• Are the eco paints you supply safe for allergy sufferers? •
Are natural eco paints safe for use during
pregnancy?
• Can you ship to an alternative address?

How are natural paints
different to traditional mass-market paint?
The mass-market paints commonly found in DIY stores generally contain a cocktail of synthetic
and petrochemical preparations - including many of the water based products - whereas the environmentally friendly eco paint we supply is made from
natural and organic raw materials e.g. wood resins, plant oils and earth pigments. These paints are
also produced in a more sustainable fashion and, when the dried product waste is composted, a closed environmental cycle is completed.
Unlike mass-market paints, natural paints do not contribute to
smog or release chemicals which may harm the ozone layer. Furthermore,
people with allergies tend to find natural paints can be used
with little - or no - discomfort, and tend therefore to be preferred to the mass-market
petrochemical soup.
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Are natural paints more
expensive?
In general, yes. Although the price per litre may be higher – especially for gloss paint – natural paint
can often be more economical when it goes further, and saves time and money on maintenance.
But what price do you put on your health?
Sometimes the only way to answer these
type of cost questions is to think
deeply about your own priorities and concerns relating to the health of
your family and your home or your work environment, not forgetting
the long term prospects for the planet and future generations.
Please remember, the mistakes we make today, will be the burden our
children inherit.
"From an ecological point of view organically based environmentally
friendly eco paint costs less than many synthetic products, simply
because the indirect ecological costs (for waste management and
energy input, for example) are much less."
Source:
AURO natural paints
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Are the eco paints
you supply safe for allergy sufferers?
As a chemically sensitive
allergy sufferer
that has never experienced an allergic reaction when using these
paints, I can say that for me, they are antiallergenic. But as all
allergy sufferers know, a substance that is allergically benign for
one person can be the source for dramatic adverse effects for
another. So please read on for an explanation of the approach taken
to help reduce any adverse effects you may experience.
When an allergy to conventional paints exists, the causes can be
solvents (white spirit, isoaliphates) or synthetic resins (epoxy
resins, iso-cyanats, polyurethanes). In principle, every made-to-measure
chemical in paints and varnishes is a potential allergy inducer
when, say, a solvent is exposed to the air or when a person is in
frequent contact with it (professional decorators, for example).
Natural substances can also cause allergic reactions, especially
if there is a history of complaints induced by chemicals. Essential
oils which are present in nature (as volatile aroma essence) make
excellent solvents in natural paints, but are also possible irritants. Similarly, natural resins and the oxidation products of plant based
oils can cause irritation. However, pollen residues in beeswax are
totally harmless as they are bonded and therefore immobile.
A change to non-allergenic and less active raw materials in cosmetics,
medicines or, for that matter, varnishes and paints, can only be
related to current levels of knowledge: the long term risks and
the extent to which allergies will be induced is as yet unknown. In principle, every substance – and especially every foreign
substance – can cause allergies. Inevitably, the less active
substances accumulate in the environment and from these they, in
turn, put pressure on the immune system.
When sensitivity or allergy to a certain product is suspected,
one must first find out exactly which substances the allergy-inducer
consists of. The first aid at the 'guessing' stage of an allergy is the
total disclosure of every raw material contained in the relevant
product. With the help of this full declaration early suspicions
can either be confirmed or dismissed.
If sensitivity to one of the substances used in the products we supply
is proven, we can arrange an individual remedy. With the help of
a cross reference list, we will name all the products which do not contain
your allergy inducer. As a general rule, there are often several products available
for one application, and we will find the most desirable solution
for you.
We'll use our ingenuity: in seemingly hopeless situations there
is the possibility to develop a special product which specifically
avoids using your allergy inducer. We believe that only through
individual consultation and responsible behaviour can the most favourable
ecological and toxicological conditions be achieved. Source: AURO natural paints
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Are natural eco paints
safe for use during pregnancy?
We are unaware of any reason why the products we supply should not be used
for decorating your home during pregnancy, and we certainly believe they are preferable to the
petrochemical-based alternative. Good luck to all who
are expecting to hear the patter of tiny feet.
You may be interested to know that several of the products we supply
have been specifically tested and approved for use on children's
wooden toys, cots, and in play environments.
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Can you ship to an alternative address?
Yes we can - but only for established customers, and at your
risk. Your options are:
-
Leave the shipping address as your home address, but in the 'Delivery Instructions' box, type something like, 'If out, please leave with neighbour at No 23'. Your goods will be delivered to the cardholder's address; or delivered
to the designated neighbour in accordance with your instructions; or returned to the courier's depot if a signature is unobtainable.
-
To deliver to an alternative address that
is not an immediate neighbour e.g. for delivery to your work address, during checkout, click the 'Change' button;
next to the Delivery Address, and provide the requested
details. Your goods will be delivered to your work address or returned to the courier's
depot if a signature is unobtainable.
Important notes:
- For all card payments, your bank will tell us if the
Cardholder address matches the Billing address
you entered in your shopping account. If the details are
not an exact match,
or if your card issuer fails to provide a full and complete response to our
request for payment, your order cannot be shipped. see
Which payment cards do you accept?
- Whenever an alternative delivery address is requested, you will need to provide
land line telephone numbers for your home and the
delivery address, and if you have one, your mobile phone
number. These numbers may be used as part of our
security checks, and as appropriate, may be passed to
couriers in case they need directions.
- Without exception, where a mobile number is the only telephone number provided,
and/or unless you have maintained your account with us
appropriately, delivery to an address other than that of the cardholder will be
automatically rejected and may be subject to an additional redelivery fee.
Please note: We only ship to UK addresses (Excl: IOM, NI, CI)
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